Our solutions
Wine Management Platform
The leading Wine Management Platform that presents your wine list on iPad and helps you manage your inventory and orders.
Customer Satisfaction
Give your customers the opportunity to give you feedback at your point of sales. Our solution will take care of inviting their friends and rescue unhappy customers before they impact your reputation on social media.
Hyper Personal
Your customers are welcomed and recognised at the entrance of your restaurant on their smartphone. Our AI Engine will recommend dishes and beverages accordingly to their past purchases, preferences and allergies. Offer an unique, personalised service at table.
What our customers are saying
The feedback is positive and it made us won a lot of time !
We gained flexibility in managing our wines, our customers love it and our wine list is now available in three languages.
The Wine List on tablet COENA is the sommelier’s best friend.
“We were able to collect more than 400 eMail in 4 months thanks to SATISFACT.”
“Our daily menu, as well as a selection of wines, are shown on a TV in our restaurant at lunch time. It’s extremely simple to update the information on the screen and we have managed to capture the attention of our customers and increase our orders of daily menus significantly. A great innovation !”
We strongly believe that the digital transformation that many industries have been going through already is going to dramatically change the hospitality industry. Today, customers aren't connecting with food and drinks menu on paper, as they are used to smartphones, TVs and tablets. To capture the attention of customers, restaurants need to present their products on digital supports that should be interactive and entertaining. They also need to better interact with their customers through technology to better understand their expectations and being able to respond to them when they leave the restaurant.
- Interactive, digital supports : tablets, smartphones, widget for internet sites and televisions
- Analytics and Artificial Intelligence tools
- Tools to personalise customers' experience
- IoT, proximity sensors
WOULD YOU LIKE TO KNOW MORE ABOUT COENA ?
Who are we ?
We are a digital-born company headquartered in Toulouse, France. We empower restaurants and hotel chains to increase their revenue while reducing their operating costs thanks to digital technologies. Our strategy focuses on the customer, by delivering him/her a personal experience within the restaurant and give him/her an opportunity to express her/his satisfaction level on service and food.
News from the Wine and Tech
Our latest articles
The Digital Voyage: Enhancing the Cruise Experience with an iPad Wine List
The evolution of technology has ushered in a new era for the hospitality industry, transforming the way services are offered and enjoyed. One such innovation, particularly within the context of cruise lines, is the introduction of wine lists on iPads. This digital leap is not just about keeping pace with technology but significantly enhancing the […]
The Evolution of the Sommelier: Insights from Remi Cousin, former Head Sommelier of Le Gavroche, London
In an industry that values tradition and expertise, the role of the sommelier has long been revered as a cornerstone of the fine dining experience. However, as with all professions, change is inevitable, and the world of wine service is no exception. Remi Cousin, the former head sommelier of Le Gavroche, a prestigious restaurant in […]
How to transition to a Digital Wine List with COENA
In the ever-evolving hospitality industry, staying ahead of technology trends is not just a luxury, but a necessity. Restaurants and hotels are moving away from traditional paper wine lists to more dynamic, interactive digital formats. At COENA, we started this digital revolution back in 2018, partnering with hundreds of restaurants worldwide, from boutique restaurants to […]