Technical and Sales Support COENA

COENA Technical support

Search our knowledge database, tutorials or open a support ticket.

Technical and Sales Support COENA
Technical and Sales Support COENA

COENA Technical support

Search our knowledge database, tutorials or open a support ticket.

Technical and Sales Support COENA
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Search our technical articles

At COENA, customer satisfaction is not negotiable. You have a question ? Maybe the answer of your question is already in our knowledge base.

Our most recent technical articles

Easily add your bottle photos to COENA’s wine list on iPad

With COENA version 3.0.3, we’ve added a feature that lets you add easily a bottle photo to one of your wines.  It can be done directly from our administration interface on iPadOS with the photo app. Follow the steps below to find out how to add a bottle photo to a new wine in no […]

Display your wine on 1,2 or 3 lines with COENA

At COENA, we quickly noticed that each restaurant has its own wine list format (our clients sell from 120 to 2200 wines with their iPad). It was therefore important to give our restaurateurs and sommeliers the possibility to customize their wine list and choose the right format, in order to offer customers a perfect experience. […]

COENA integration carte vins POS iKentoo

Integration: connect COENA with Lightspeed iKentoo Restaurant K

This article describes how to configure the “order placement” integration to Lightspeed iKentoo (POS). How the integration works The integration allows the sommelier or waiter to place a wine order directly from the COENA application (an active Internet connection on the iPad is required to place an order). The execution of a wine order in […]

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Our most recent tutorials

Transforming Your Wine List with COENA’s New AI Feature: A Step-by-Step Guide

Welcome to the future of wine management!  Today I’m thrilled to introduce you to a groundbreaking feature that’s set to revolutionize how you manage your wine list. COENA’s latest AI capabilities, integrated into our iPad application, offer an innovative and efficient way to update and maintain your wine list. Let’s dive into how this feature […]

Introducing Multi-Select Wines Feature for Wine Management

Aimed at enhancing user experience and efficiency, the new multi-select feature in the wine management screen enables quick bulk edits to wines. Multi-Select Mode At the heart of this update is the addition of a new button on the top right of the wine management screen, labeled “Select”. This button activates the ‘multi-select mode’, allowing […]

Edit wine tasting notes and food pairing

Highlighting wines from your wine list on iPad: the selection category

Welcome to this new COENA Tutorial article. In this article, I am going to describe how to easily highlight some of the most valuable wines in your wine list on iPad, thanks to the selection category feature. Before we start, please note that the following video run you through this tutorial as well.     […]

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Open a support ticket

Questions about our free trial ? Bottle photos to add to your wine list ? Any technical or sales question ? Submit a support ticket here: