What our customers are saying
The feedback is positive and it made us won a lot of time !
We gained flexibility in managing our wines, our customers love it and our wine list is now available in three languages.
The Wine List on tablet COENA is the sommelier’s best friend.
“We were able to collect more than 400 eMail in 4 months thanks to SATISFACT.”
“Our daily menu, as well as a selection of wines, are shown on a TV in our restaurant at lunch time. It’s extremely simple to update the information on the screen and we have managed to capture the attention of our customers and increase our orders of daily menus significantly. A great innovation !”
We strongly believe that the digital transformation that many industries have been going through already is going to dramatically change the hospitality industry. Today, customers aren't connecting with food and drinks menu on paper, as they are used to smartphones, TVs and tablets. To capture the attention of customers, restaurants need to present their products on digital supports that should be interactive and entertaining. They also need to better interact with their customers through technology to better understand their expectations and being able to respond to them when they leave the restaurant.
- Interactive, digital supports : tablets, smartphones, widget for internet sites and televisions
- Analytics and Artificial Intelligence tools
- Tools to personalise customers' experience
- IoT, proximity sensors
Our latest articles
One of the largest trade show in the hospitality industry, SIRHA, is taking place in Lyon, France from the 26th to the 30th of January 2019. More than 200 000 professionals including more than 25 000 chefs are expected to join the event this year. COENA will be present at the show to meet you […]
About the restaurant A printing house in the past, before becoming the cave of the leather goods manufacturer Delvaux… until the place was fully renovated with leather, wood, blue stone, granite and dimmed light caressing the red brick walls. A place full of atmosphere where proportions play the superlatives, the rigid geometry of a stunning […]
Digital transformation impacts all industries, from music to media, and we are, as consumers, in the middle of it. In the hospitality industry, many start-ups are looking at helping restaurants be more productive in the “operational” part of their value chain … from booking to payment to flow management. . At Coena, we took the […]