COENA Technical support
Search our knowledge database, tutorials or open a support ticket.
COENA Technical support
Search our knowledge database, tutorials or open a support ticket.
Search our technical articles
At COENA, customer satisfaction is not negotiable. You have a question ? Maybe the answer of your question is already in our knowledge base.
Our most recent technical articles
Easily add your bottle photos to COENA’s wine list on iPad
With COENA version 3.0.3, we’ve added a feature that lets you add easily a bottle photo to one of your wines. It can be done directly from our administration interface on iPadOS with the photo app. Follow the steps below to find out how to add a bottle photo to a new wine in no […]
Display your wine on 1,2 or 3 lines with COENA
At COENA, we quickly noticed that each restaurant has its own wine list format (our clients sell from 120 to 2200 wines with their iPad). It was therefore important to give our restaurateurs and sommeliers the possibility to customize their wine list and choose the right format, in order to offer customers a perfect experience. […]
Integration: connect COENA with Lightspeed iKentoo Restaurant K
This article describes how to configure the “order placement” integration to Lightspeed iKentoo (POS). How the integration works The integration allows the sommelier or waiter to place a wine order directly from the COENA application (an active Internet connection on the iPad is required to place an order). The execution of a wine order in […]
Our most recent tutorials
New Feature: Wine Inventory Export Now Available in CSV and Excel
Managing a comprehensive and ever-evolving wine inventory can be both an art and a logistical challenge. For sommeliers and F&B managers who balance inventory oversight with curating exceptional dining experiences, access to intuitive digital tools is crucial. COENA, the industry-leading iPad app for wine list management, has taken a significant step forward with its latest […]
Transforming Your Wine List with COENA’s New AI Feature: A Step-by-Step Guide
Welcome to the future of wine management! Today I’m thrilled to introduce you to a groundbreaking feature that’s set to revolutionize how you manage your wine list. COENA’s latest AI capabilities, integrated into our iPad application, offer an innovative and efficient way to update and maintain your wine list. Let’s dive into how this feature […]
Introducing Multi-Select Wines Feature for Wine Management
Aimed at enhancing user experience and efficiency, the new multi-select feature in the wine management screen enables quick bulk edits to wines. Multi-Select Mode At the heart of this update is the addition of a new button on the top right of the wine management screen, labeled “Select”. This button activates the ‘multi-select mode’, allowing […]