Technical and Sales Support COENA

COENA Technical support

Search our knowledge database, tutorials or open a support ticket.

Technical and Sales Support COENA
Technical and Sales Support COENA

COENA Technical support

Search our knowledge database, tutorials or open a support ticket.

Technical and Sales Support COENA
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Search our technical articles

At COENA, customer satisfaction is not negotiable. You have a question ? Maybe the answer of your question is already in our knowledge base.

Our most recent technical articles

Display your wine on 1,2 or 3 lines with COENA

At COENA, we quickly noticed that each restaurant has its own wine list format (our clients sell from 120 to 2200 wines with their iPad). It was therefore important to give our restaurateurs and sommeliers the possibility to customize their wine list and choose the right format, in order to offer customers a perfect experience. […]

COENA integration carte vins POS iKentoo

Integration: connect COENA with Lightspeed iKentoo

This article describes how to configure the “order placement” integration to Lightspeed iKentoo (POS). How the integration works The integration allows the sommelier or waiter to place a wine order directly from the COENA application (an active Internet connection on the iPad is required to place an order). The execution of a wine order in […]

Carte vins iPad tablette full screen

Full-screen mode and multi-cave filter

Version 2.30 of COENA brings, in addition to iPadOS 15 support, two new features whose benefits are summarized below. Note: as part of COENA contract, all our customers have access to these new features for free as part of their subscription. Full-Screen mode In version 2.30 of COENA, the application’s interface goes full-screen: there are […]

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Our most recent tutorials

Display your wine on 1,2 or 3 lines with COENA

At COENA, we quickly noticed that each restaurant has its own wine list format (our clients sell from 120 to 2200 wines with their iPad). It was therefore important to give our restaurateurs and sommeliers the possibility to customize their wine list and choose the right format, in order to offer customers a perfect experience. […]

QR Code carte restaurants

Create a QR-Code for your restaurant menu

Thanks to our QR-Code creation module, it has never been so easy to offer your menu, aperitifs, digestifs and wine list via a QR-Code to your customers. The benefits of the QR-Code are multiple: No contact with paper: restaurant customers “flash” the QR-Code from their smartphone. In these times of uncertainty with the Covid19, this […]

Photoshop wine bottle photo for wine list on iPad

Tutorial: Editing wine bottles photos and importing them into COENA

In this video tutorial, you’ll learn how to edit a wine bottle photo (that you have taken yourself or downloaded from the datasheet of the wine) and import it into COENA. The right format In order to look great in your wine list on iPad COENA, the bottle photos  should fit into a rectangle that […]

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Open a support ticket

Questions about our free trial ? Bottle photos to add to your wine list ? Any technical or sales question ? Submit a support ticket here: