In an industry that values tradition and expertise, the role of the sommelier has long been revered as a cornerstone of the fine dining experience. However, as with all professions, change is inevitable, and the world of wine service is no exception. Remi Cousin, the former head sommelier of Le Gavroche, a prestigious restaurant in London, recently shared his thoughts in a series of video interviews hosted by COENA.
The Concept of the “Flying” Sommelier
One of the most intriguing ideas Cousin discussed was the potential rise of the “flying” sommelier. Traditionally, sommeliers cultivated their skills under the guidance of mentors, building relationships and knowledge within a single establishment before moving on to new opportunities. This mentorship and progression ensured a deep understanding of the wine service, rooted in human connections and shared experiences.
However, Cousin notes a shifting landscape in London’s dining scene, characterised by fierce competition for skilled staff and a trend towards mobility rather than long-term placement in a single location. The aftermath of the lockdowns has exacerbated this shift, with many sommeliers moving away from restaurant floors to roles as suppliers, directors, or buyers. This transition away from direct guest interaction has created a gap in the restaurant industry, one that Cousin suggests might be filled by the emergence of “flying” sommeliers—professionals who work across multiple establishments as needed, bringing their expertise to a wider array of guests and settings.
Adapting to Change: The Role of Technology
As the role of the sommelier evolves, so too does the need for innovative solutions to support this transition. This is where COENA’s wine list on iPad for sommeliers and F&B Managers comes into play. By digitizing the wine selection process, COENA offers a tool that complements the adaptability and fluidity of the modern sommelier’s role. With the ability to update wine lists in real-time, provide detailed tasting notes at the touch of a button, and manage inventory more efficiently, COENA’s technology supports the “flying” sommelier model Cousin envisions.
The integration of COENA’s iPad wine lists into the sommelier’s toolkit allows these professionals to maintain the high standards of personalized service and expertise that diners expect, even in a more dynamic and mobile role. It bridges the gap between the tradition of sommelier expertise and the modernity of digital convenience, ensuring that regardless of where a sommelier may be working on any given night, they have immediate access to comprehensive, up-to-date information on the wines they are presenting.
Looking Ahead
The discussions with Remi Cousin highlight a critical juncture in the evolution of the sommelier profession. The potential rise of the “flying” sommelier reflects broader changes in the workforce and society’s expectations for dining experiences. As we navigate these changes, the role of technology, exemplified by COENA’s pioneering work, will be crucial in supporting sommeliers to meet new challenges and opportunities.
In embracing the future, it’s clear that the essence of the sommelier’s role—deep knowledge, personal service, and a passion for wine—remains unchanged. However, the tools and contexts within which they operate are rapidly evolving. COENA stands at the intersection of tradition and innovation, offering a pathway for sommeliers to continue to excel and adapt in the ever-changing landscape of the hospitality industry.